We believe cost should never stand between you and your health.
RxProtect partners with your employer to facilitate certain high-cost medications at no cost to you. Our team coordinates the entire process so you can focus on feeling your best.
How it Works
1. We identify your medication.
If your prescription is eligible through RxProtect, we’ll reach out to guide you through enrollment.
2. You enroll with our team.
A quick, confidential enrollment process ensures we have the info we need to get your medication started.
3. We handle approvals and sourcing.
Our pharmacy partners work directly with prescribers and suppliers to secure your medication through the most affordable, compliant channels.
4. Your medication ships directly to you.
Cold or ambient — every shipment is temperature-monitored, tracked in real time, and delivered discreetly to your door.
What Our Patients Think
Frequently Asked Questions
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RxProtect works with your employer to make certain brand-name and specialty medications completely free for you. We remove cost as a barrier so you can stay on the medication your doctor prescribed — without worrying about copays or affordability.
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No. You’ll still work with your same doctor, and we’ll coordinate everything for you. Once enrolled, your medications are shipped directly to your home in safe, temperature-controlled packaging — with real people tracking every step.
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There is no catch. Your employer partnered with RxProtect to make specific high-cost medications available to you at no cost. Most members do not pay anything out of pocket — not even shipping or handling.
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Your medication is delivered right to your doorstep — or to any address you choose. Every shipment is securely packaged, temperature-controlled, and tracked in real time to ensure it arrives safely and on time.
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You’ll have access to a dedicated RxProtect team — real people, not a call center. Whether you want to speak with a pharmacist, check your refill, or update your shipping address, we’re here to help by phone, text, or email whenever you need us.
Shipping and Safety
We use the same ISTA-certified coolers and temperature-tracking tech trusted by major pharmaceutical distributors. If a package ever falls outside temperature range, we replace it immediately — at no cost to you. You’ll always know when your medication is shipped, in transit, and delivered.
Your RxProtect Team
Behind every delivery is a dedicated team, that cares about your experience. We believe in human connection, not call centers. When you work with RxProtect, you’ll have a personal contact who’s here to help with:
Refill timing or address changes
Prior authorization updates
Shipping or delivery questions
Anything else about your medication journey
Your Privacy Comes First
Your health information stays 100% private.
RxProtect safeguards member information with strict privacy and security standards. We comply with all HIPAA requirements and collaborate only with pharmacy partners who meet the industry’s most rigorous quality and safety criteria.